The efficient operation of bpost’s Mail Services Operations (MSO) is crucial. The most important factor in the postal delivery process is the sorting that takes place in the 5 sorting centres.
Ordina’s SCO team implemented a volume driven planning and forecasting solution based on Quintiq.
bpost has an accurate (dynamic) solution that predicts volumes of mail per product, customer, urgency and origin on an annual, daily and even hourly basis for each sorting centre. Thanks to the precision of the solution, bpost optimizes the use of resources (personnel, machines, transport) in the respective planning centers.

bpost
continuous commitment to quality and operational effectiveness