KBC AppYourService

KBC innovates with app for employees

KBC is an integrated bank and insurer that focuses primarily on private individuals, private banking clients and small and medium-sized enterprises. Based on their ‘customer-centric’ vision, KBC played a pioneering role in the field of digital transformation. Customers have long been able to use user-friendly digital applications. In 2018, KBC intends to further invest in digital tools for its employees. Together with Ordina, the KBC Innovation Hub has built a tool that enables thousands of employees to perform their tasks efficiently: AppYourService.

AppYourService makes it possible to abstract the underlying KBC ecosystem from complex processes, applications and collaborative models. Users can use a mobile app to see the applications they need during their daily tasks.
Ordina advised on the platform architecture and signed it with the KBC architecture for cloud native development.

An Ordina team of business analysts, Java front- and backend experts built the platform, the mobile app and the automation tools for development and agile testing according to the SCRUM methodology.
AppYourService is based on technologies such as Angular, TypeScript, Ionic, Spring Boot, Spring Cloud, RabbitMQ and integrates seamlessly with KBC’s SAP, Archibus, JIRA and Service NOW applications, among others.

Read the full story in the SPRINT magazine about High Performance Teams