APPLICATION SUPPORT ENGINEER

As an application support engineer you are responsible for managing the resolution of application and system issues that arise. You will respond to technical problems that occur abruptly and require immediate solutions. You will combine both your business skills and technical IT knowledge.

Furthermore you will:

  • Provide technical support to teams within the organization and to external clients when required
  • Implement functional changes in both existing and new applications
  • Test and introduce modified applications to the organization
  • Be responsible for management and user support for several applications
  • Advise and support users
  • Keep user documentation and procedures up to date
  • Follow up with the interfaces of several applications
  • Look into problem notifications
  • Improve existing processes

Who we are looking for

  • You have a bachelor degree in IT or equivalent through experience
  • You can work well with databases in SQL
  • You have broad (all round) IT skills and quickly learn new applications
  • You are able to explain complex ideas to those with limited IT and systems knowledge
  • You have intimate knowledge of an organization’s computing systems
  • You are passionate about customer experience
  • You can work both independently and in a team
  • You have advanced analytical skills and you’re a fast learner
  • You are very communicative and fluent in Dutch and English
  • Experience with custom made applications is a bonus

What we offer

  • You will contribute to challenging projects at top international and Belgian companies from diverse sectors
  • You will work in a high-tech environment with a focus on knowledge and innovation, an open no-nonsense business culture with space for personal initiative
  • You keep your technical and social skills up-to-date at our Ordina Academy and are supported in obtaining certificates
  • You can take part in fun business and team building activities
  • You will receive a competitive salary package with additional benefits such as a company car, laptop, insurance package, luncheon vouchers, expense account etc.
  • You can optimize your net salary thanks to our IP-reward