SENIOR CONVERSATION DESIGNER

As senior conversation designer you translate any information into clear, fun and engaging conversations. During this process, creating a memorable user experience is always your number one objective. By leveraging your knowledge of human language and communication, you help clients design text and voice conversational AI experiences for different interfaces. You’re the expert at helping clients design personas, develop design principles, guidelines, standards for quality conversations and UX. In addition, you are happy to collaborate with technology, data and business teams across sectors to deliver client engagements. Our ideal candidate is a creative, innovative and passionate leader with a strong vision and a desire to stay on top of trends in the Conversational AI. If you have a genuine passion for helping clients to design exceptional experiences for their customers, this role is for you.

Who we are looking for

  • You have at least 5 years of experience in conversational dialog systems, machine learning and cloud computing 
  • You have a degree in computer science, computational linguistics, human computer interaction, user interface design or equal by experience
  • You have hands-on experience with one or more frameworks such as Google Dialog flow, IBM Watson, Chatlayer.ai or Microsoft Bot Framework
  • You enjoy working directly with customers and acting as an experienced and trusted guide during their innovation journey
  • You have excellent consulting skills and can easily adapt to varying circumstances
  • You’re a true team player and you are motivated to contribute to the further expansion of our team
  • You’re eager to contribute to our go-to-market strategy and the development of this offering
  • You have excellent written and oral communication skills in both Dutch and English

What we offer

  • You contribute to challenging projects at top international and Belgian companies in diverse sectors
  • You will be your customer’s personal contact in the development and support of their robotics initiative
  • You work in a high-tech environment with a focus on knowledge and innovation, an open no-nonsense business culture with space for personal initiative
  • You keep your technical and social skills up to date at our Ordina Academy you are supported in obtaining certificates
  • You receive a competitive salary package with additional benefits such as a company car, laptop, insurance package, luncheon vouchers, expense account etc.
  • You can take part in fun business and team building activities
  • You can optimize your net salary thanks to our IP-reward