Medicines must be pure, safe and efficacious. To guarantee high quality, a pharmaceutical company must operate according to the principles of GMP, GSP and GDP: good manufacturing, good storage and good distribution practices. These principles state that a pharmaceutical company must document and conduct R&D, production, storage and distribution processes accurately. When Tramedico shifted its focus in 2006 from manufacturing to sales and distribution, the company went looking for a new ERP system. It chose Navision. The high quality requirements associated with GMP require quite a number of guidelines to be embedded in the system. Tramedico was therefore seeking a partner who could integrate the necessary validation processes, and found that at Ordina.