To encourage energy saving, Eandis gives grants to those who invest in energy-saving measures, such as insulating glass, a solar boiler, photovoltaic solar panels, roof insulation, floor insulation, wall insulation or a heat pump. Customers can apply for these grants on the Eandis website.The data cycle behind this request module was not fully automated until recently. Employees had to manually re-enter data in the back office that had been received via the website. The back office software was also of poor quality and difficult to maintain. The choice of a new back office meant that the public website was due for renewal too.