Hilde Heylen Sales Manager +32 496 23 53 02

Pidpa (SEPA)

Pidpa ready for SEPA

With over one million customers, the Single Euro Payments Area (SEPA) offers many advantages to the Antwerp water company Pidpa. However, the system places exacting demands on the internal IT architecture of businesses. Ordina took the Pidpa's SAP environment in hand and made it SEPA-proof.

Pidpa (SEPA) Contact Contact Hilde Heylen


Pidpa is one of the largest water companies in Flanders. Their mission? To meet the water needs of its customers in a sustainable and high-quality way - and at the best possible price. Every day, the company provides the over 1.1 million residents of the province of Antwerp with delicious, pure water. To achieve this, Pidpa treats 180 million litres of groundwater every day to turn it into drinking water.


SEPA stands for Single Euro Payments Area, that enables individuals and businesses throughout the euro area (and later the European Union) to make payment transactions using the same means of payment. The main advantage of SEPA is that it creates more competition on the banking market and ensures that 'big billers' can take advantage of this to cut their costs. Pidpa wanted to jump on the bandwagon, and began looking for a partner to adapt their SAP environment to the SEPA requirements.


Ordina tackled this project in carefully-considered phases. In a first step, we made uploading the electronic bank statements at Pidpa IBAN-compliant. After adjustments in SAP FI and SAP FI-CA, Ordina extensively tested the conversion of master data to IBAN and the addition of BIC codes. Both the suppliers and the customer base were given unique IBAN numbers in SAP IS-U and CRM. The development of XML files formed an important last step, and then came extensive testing with the company's Belfius bank. At Pidpa's request, Ordina incorporated additional checks into the CRM module during the End-2-End testing.


Pidpa now has a payment environment that is not only future-proof, but also offers guarantees in terms of security and usability. A SEPA implementation in SAP is far from being plug-and-play. Yet Ordina finished the job in just three and a half months. Pidpa praised the competence of the Ordina consultants, as well as their open and flexible attitude and the rapid response.