At WML more than one hundred employees currently use mobile applications for their work, mainly fitters and maintenance staff. For them, Mobile Working during customer visits and maintenance tasks has become essential for daily planning, work preparations, interventions and reports. The company therefore established an expert group, WML Mobiel. This group seeks to align the mobile business strategy as much as possible with the needs of staff and customers. The challenge? To set up a clear and practical mobile platform for planning, project management, mutual communication and knowledge sharing. To translate its ICT vision into a workable mobile strategy that its staff were 100% behind, WML went looking for an external partner. With its broad customer knowledge and critical view of the (mobile) market, Ordina was asked to map the requirements in terms of Mobile working within the company. It was also tasked with carrying out a technical investigation that tested various solutions as a possible replacement for the SAP MAM solution that would no longer be supported by SAP from 2015.