In large organizations, the ICT competences are often fragmented across different departments. An ICT shared service centre consolidates the ICT expertise and services in a single organization. That delivers tangible benefits, such as lower costs, greater specialization, better quality and continuity. Teamwork, information sharing and communication are critical success factors for shared services.
Fedict works for more than 18 government customers, and was looking for a structured solution to collect and disseminate information. A portal with Microsoft SharePoint technology and Ordina as a partner. The name: "yourICT.net.”
“yourICT.net", literally became the gateway to the shared services, both for customers and Fedict employees. The portal provides quick and easy access to critical information and knowledge in the workplace or at home. This improves the quality of decisions and their implementation. Ordina was in charge of the entire development. When necessary, the internal Fedict team can call on an experienced Ordina SharePoint competence centre. Teamwork!