Hilde Heylen Sales Manager +32 496 23 53 02

SAP Solutions for utilities


Ordina’s SAP Utilities Competence Center consists of a team of talented consultants with extensive experience in the implementation of SAP Industry Solutions-Utilities at utility companies. SAP IS-U is a complete ERP package that optimizes the end-to-end business processes of energy and water utilities in a single environment.

The traditional ERP modules of this package help your company keep costs under control and integrate standards and regulations in your business processes. We optimize energy portfolios and integrate meter readings in your system in an innovative way (e.g. through Smart Metering). The SAP CRM for Utilities module supports your sales and marketing processes and ensures a profitable and durable relationship with your customers.


Ordina is an expert in all aspects of SAP IS-U. The traditional ERP modules have no secrets for us. We put the whole SAP environment at your disposal: Master Data Management, Device Management, Works Management, Metering, Billing, Invoicing, Energy Data Management, FICA, Structuring, CIC/Workflows, Waste Management and IDOC.


For Ordina, a seamless integration with SAP CRM is vital. We take into account the replication of business and technical master data, contract management and move-in/move-out processes. The SAP Business Process Exception Management solution allows you to monitor and manage your complex business processes on a daily basis. Ordina also implements for you the SAP AMI (Smart Metering) and Archiving solutions based on best practices.


Ordina analyzes your specific needs and selects the best solution for your business environment. In doing so, we draw from SAP’s best practices and our own experience with many SAP IS-U projects.


You can subsequently discover for yourself the benefits and features of your new system in a demo environment. Ordina implements your project according to the tried and tested Prince2 and ASAP methodologies, within the proposed timing and budget. Our IT Governance is based on ITIL v3.


Ordina uses SAP IS-U to integrate your business processes into a total solution. You can expect better performance, lower operating costs and stronger focus on your customers.


SAP is a scalable system. Sub-modules can be deployed independently and implemented quickly. In addition, we can easily automate tasks and processes in order to make your application more user-friendly.


The integration with SAP CRM reduces your customer service and billing costs while yielding higher customer satisfaction. You support your end-to-end business processes with a flexible, easily adaptive solution, today and in the future.

SAP Solutions for utilities Contact Contact Hilde Heylen