Hilde Heylen Sales Manager +32 496 23 53 02

SAP CRM

CUSTOMERS WHO HELP YOU WIN

Your customers are the heart of your organization, so strong customer relationships are vital for your business. From marketing to sales and service: for all your customer processes you also need the right technical support. SAP Customer Relationship Management (CRM) offers you that solution.

As an experienced SAP specialist, Ordina knows which CRM solution to offer you. The SAP CRM total solution, the fast and predefined SafeCRM or the SAP Cloud for Customer,  whichever the case we guide you through the entire implementation process. Ultimately, what you get is a higher return on your customer relationships.

Concept

The right SAP CRM system allows you to successfully maintain your existing customer relationships and quickly build new ones. SAP and Ordina support you in marketing, sales and service. Eventually, you boost customer satisfaction, you get more from each customer, and increase your turnover.

Approach

We tailor our SAP approach entirely to your business. You can opt for the full SAP CRM solution – including integration with SAP ERP, SAP PI, SAP BW and non-SAP systems. If you need a faster solution, we implement the SAP Rapid Deployment Solutions (RDS) or SAP Best Practices, according to a fixed format, within eight weeks.

Result

Naturally, we can implement your SAP CRM solution stand alone. However, most systems are part of an integrated landscape with an ERP and BW system. Ordina goes one step further in this integration: online shops or mobile applications can complement your IT landscape as well. This results in better, more efficient and more profitable customer relationships.

SAP CRM Contact Contact Hilde Heylen