Webinar | To bot or not to bot?
Chatbots: from business case to implementation
A few years ago a conversation with a chatbot didn’t go much further than ‘Hello, can I help you?‘ and ‘Sorry, I don’t understand’. Today, chatbots get smarter and are an increasingly beneficial asset.
A bot is a computer program that automatically completes certain tasks. Thanks to a bot you save time and costs, your organization is always accessible, you have more contact with your stakeholders and you increase user satisfaction … Yet, chatbot projects do not always lead to success.
Analytical functionalities and user interface are crucial. A bot has to be a friend, otherwise users will ignore it and your chatbot has no added value ….
Curious about what Chatbots can do for your organization?
Invest 30 minutes of your time and register for this webinar.
We’ve reserved two time slots for this webinar:
- August 27, 2020 | 16h30 – 17h00
- August 28, 2020 | 12h00 – 12h30
So you’re free to choose which one’s best for you.