To bot or not to bot?

Chatbots: from business case to implementation

27 Aug 2020 - 28 Aug 2020 16:30 - 12:00 Webinar

Webinar | To bot or not to bot?
Chatbots: from business case to implementation


A few years ago a conversation with a chatbot didn’t go much further than ‘Hello, can I help you?‘ and ‘Sorry, I don’t understand’. Today, chatbots get smarter and are an increasingly beneficial asset.

A bot is a computer program that automatically completes certain tasks. Thanks to a bot you save time and costs, your organization is always accessible, you have more contact with your stakeholders and you increase user satisfaction … Yet, chatbot projects do not always lead to success.

Analytical functionalities and user interface are crucial. A bot has to be a friend, otherwise users will ignore it and your chatbot has no added value ….

Curious about what Chatbots can do for your organization?
Invest 30 minutes of your time and register for this webinar.


We’ve reserved two time slots for this webinar:

  • August 27, 2020 | 16h30 – 17h00
  • August 28, 2020 | 12h00 – 12h30

So you’re free to choose which one’s best for you.


Register here  👇

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We’ll be happy to show you:

  • Different chatbot use cases for different stakeholders
  • Best-practices and pitfalls for chatbot projects
  • The importance of integration with backoffice systems and communication channels
  • An overview of existing platforms for chatbots (Google, Amazon, Apple, …)
  • The strengths of technology
  • How to approach a chatbot implementation project
  • How Ordina can offer you end-to-end support

You will have a clear view of the possible added value of chatbots for your.
We look forward to meeting you, virtually.


For Ordina, the core of digital transformation is being able to innovate on the axis of business, people and technology. People, customers or employees, appreciate fast, useful and personalized interactions.
Ordina is a integration partner. A platform on which the development of chat- and voice-bots  becomes easy for business users. The intuitive platform enables companies to automate complex conversations using Artificial Intelligence (AI) in more than 100 languages.